Website Care Plans

Website care plans that keep your business online

We manage the technical work behind your WordPress website — updates, backups, security checks, uptime monitoring, and small support tasks — so you can focus on your business.

No lock-in contracts
Month-to-month plans
Plans from $79/month

Website Health Dashboard

Uptime 99.9%
Backups Completed Daily
Updates Available 0
Security Scan Passed
Form Test Working
Support Request 0 Open

Last checked: Today, 06:00 AM

Why It Matters

A neglected website can cost more than a care plan

Launching a website is only the beginning. Ignored maintenance turns small issues into serious problems.

Missed enquiries from broken forms

Contact forms that stop working silently cost you business every day.

Security risks from outdated plugins

Unpatched vulnerabilities make your site an easy target for hackers.

Slow pages that lose visitors

Poor performance from neglected optimisation drives customers away.

No backup when something breaks

One server issue or hack can mean losing your entire website without recovery.

Expired SSL or domain issues

An expired certificate or lapsed domain takes your site offline without warning.

Spam, malware and suspicious redirects

Compromised sites damage your reputation and get blacklisted by Google.

Our Services

What we manage for you

Everything your WordPress website needs to stay secure, fast, and reliable — handled for you.

WordPress core updates Core, plugin and theme updates to reduce security risks.
Plugin and theme updates Tested updates to keep compatibility and functionality intact.
Website backups Regular off-site backups so you always have a recovery option.
Uptime monitoring We monitor whether your site is online and reachable 24/7.
Security checks Reviewing for suspicious behaviour, spam, and weak points.
SSL checks Ensuring your SSL certificate keeps HTTPS working correctly.
Contact form testing Verifying enquiry forms deliver messages to your inbox.
Broken link checks Identifying broken links that affect experience and trust.
Small website edits Text, images, hours, contact details, and minor section updates.
Domain and DNS support DNS records, domain renewals, and domain management assistance.
Hosting support Hosting troubleshooting, migrations, and performance checks.
Monthly health summary A simple monthly report of what was checked, updated, or fixed.
Pricing

Monthly Care Plans

Start with the plan that matches how important your website is to your business.

Essential Care

Updates, basic backups, SSL checks, uptime monitoring, and email support.

Simple brochure websites, cafes, tradies, local services

$79 /month
What's included?
  • WordPress core updates
  • Plugin & theme updates
  • Basic backups
  • SSL certificate checks
  • Uptime monitoring
Support
  • Email support
  • Response within 24 hours
Extras
  • Security monitoring
  • Monthly health report
Most Popular

Standard Care

Everything in Essential plus form testing, broken link checks, and 30 minutes of edits.

Growing businesses, clinics, professional services

$129 /month
What's included?
  • Everything from Essential tier
  • 30 min of content updates
  • Form testing
  • Broken link checks
  • Basic speed optimisation
Support
  • Priority email support
  • Phone support (business hours)
Extras
  • Monthly SEO check
  • Performance monitoring

Business Care

Everything in Standard plus daily backups, Search Console, DNS support, and 1 hr of edits.

Business-critical sites, NDIS providers, high-value leads

$199 /month
What's included?
  • Everything from Standard tier
  • 1 hour of content updates
  • Daily backups
  • Search Console monitoring
  • DNS & domain support
Support
  • Priority phone & email support
  • Same-day response
Extras
  • Advanced security monitoring
  • Detailed analytics reports
Get Started — Contact Us

No lock-in contracts  ·  Month-to-month  ·  Cancel anytime

Full Comparison

Compare care plans

See exactly what each plan includes so you can choose with confidence.

Feature Essential
$79 /mo
Standard Most Popular $129 /mo Business
$199 /mo
Core Updates & Security
WordPress core updates
Plugin & theme updates
SSL certificate checks
Security monitoring Advanced
Uptime monitoring
Backups & Recovery
Basic backups
Daily backups
Testing & Checks
Contact form testing
Broken link checks
Basic speed optimisation
Search Console monitoring
Content & DNS
Monthly content updates None 30 min 1 hour
DNS & domain support
Hosting support
Reporting & Analytics
Monthly health report
Monthly SEO check
Performance monitoring
Detailed analytics report
Support
Support channel Email Priority email + phone Priority phone + email
Response target 24 hrs Priority Same-day
Get Started Get Started Get Started
Content Updates

What counts as a small website edit?

Quick changes that don't require custom development, a redesign, or major plugin work.

Updating text or copy
Replacing images
Changing opening hours
Updating phone / email
Adding or changing a button
Updating a website section
Adding a notice or announcement
Updating service information
Replacing a PDF or download
Minor layout adjustments
Updating or adding links
Adding social media links

Quoted separately

New pages, custom functionality, booking systems, online stores, advanced SEO, redesigns, or major plugin changes fall outside small edits.

Getting Started

Before we place your website on a care plan

We run a structured review across four areas to understand your setup and flag any issues before the plan begins.

01 Access & credentials
  • WordPress admin login
  • Hosting / cPanel access
  • Domain registrar login
02 Backups & health
  • Last backup date & location
  • Plugin & theme condition
  • Existing site errors
03 Security & delivery
  • Security plugin status
  • Contact form & email test
  • Prior hacks or infections
04 Performance check
  • Core Web Vitals baseline
  • Website speed audit
  • DNS & domain setup

If your website already has major issues, we may recommend a one-time cleanup before starting the monthly plan.

Common Questions

Frequently Asked Questions

Everything you need to know before getting started

Yes. WordPress, plugins, and themes need regular updates for security and compatibility. Without ongoing care, your website becomes vulnerable to security issues, broken features, and poor performance.

Yes, but updates can sometimes cause plugin conflicts, layout issues, or broken features. A care plan gives you someone technical to manage updates and check that important parts of the website still work after each update.

We test updates before applying them and maintain backups. If something breaks, we restore from backup and investigate the issue before proceeding.

Yes. All care plans include regular backups stored securely off-site. Business Care includes daily backups and faster recovery options.

If your website is on a care plan with uptime monitoring, we can investigate the issue and help bring it back online. The exact fix depends on the cause of the issue.

Yes. Business Care includes DNS support, hosting troubleshooting, and domain management assistance. We can also help with website hosting, domain setup, DNS records, business email, SSL, and website migration if needed.

Yes. Standard Care includes 30 minutes of small edits per month. Business Care includes 1 hour. Small edits include text changes, image replacements, opening hours, contact details, links, and minor section updates.

Yes. We can take over care for existing WordPress websites. We will do an initial review to understand the current setup and recommend any immediate improvements.

We can help investigate and clean infected websites. However, malware cleanup may be quoted separately if the website is already compromised before joining a care plan. We may recommend a one-time cleanup before starting the monthly plan.

No. Our care plans are month-to-month. We believe in earning your business through quality service, not lock-in contracts.

Need Assistance?

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